Alcon
Associate II, Network & Server Operations
About this role
Alcon's new Network Operations Center in Bangalore supports data center, LAN, WAN, voice and video, and public cloud infrastructure on Cisco and Juniper platforms. The associate monitors and troubleshoots these networks with a focus on resiliency and security. Work includes coordinating with ISPs and vendors, configuring network equipment, running audits and keeping documentation current. The role involves rotating and weekend shifts and uses ServiceNow in an ITIL environment. It suits someone with 2-4+ years of network operations experience.
Alcon is hiring for Associate II, Network & Server Operations, a full-time role based in Bengaluru.
Who can apply: 2–4+ years. Skills: Cisco, Juniper, LAN/WAN, ServiceNow, ITIL.
Hirastra checked that this opening is live. Apply directly through the official posting; applying is always free.
What you'll do
- Monitor network performance and security and resolve issues promptly
- Process ISP maintenance schedules and coordinate with ISPs/vendors for restoration
- Install and configure routers, switches, firewalls and wireless access points
- Conduct network audits for security and compliance
- Maintain network documentation such as diagrams and configurations
- Provide technical support and troubleshooting to end users and IT staff
What you need
- Bachelor's degree in Computer Science, Telecommunications or IT
- 2-4+ years of experience monitoring and troubleshooting network devices (WLAN, LAN switching, routers, SDWAN, voice/video, cloud)
- Knowledge of Cisco and Juniper platforms
- ServiceNow ticket handling experience
- Experience working in ITIL environments
- Ability to work rotating and weekend shifts
- Excellent written and verbal English
- Location
- Bengaluru
- Work mode
- See listing
- Experience
- 2–4+ years
- Pay
- ₹6–10 LPA (Est.)
- Type
- Full-time job, Developer
- Added
- 27 October 2026
- Apply by
- 27 November 2026
Skills
- Cisco
- Juniper
- LAN/WAN
- ServiceNow
- ITIL
"Est." = Hirastra's estimate based on market data, not an official figure.
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