ZEISS
IT Analyst
About this role
ZEISS India, headquartered in Bengaluru, runs production, R&D and global IT services across its business areas. This IT Analyst role is first-level IT infrastructure support in Bangalore. The person handles tickets, basic network troubleshooting, support for ESXi servers and Windows systems, and end-user hardware and software issues, escalating complex problems to higher tiers. It suits someone with a few years of infrastructure support experience and good communication skills.
ZEISS is hiring for IT Analyst, a full-time role based in Bengaluru (onsite).
Who can apply: 2–3 years. Skills: ServiceNow, ITSM, ESXi, Windows, Networking.
Hirastra checked that this opening is live. Apply directly through the official posting; applying is always free.
What you'll do
- Resolve and document technical support tickets and escalate unresolved issues
- Troubleshoot basic passive and active networking issues
- Assist with setup, monitoring and troubleshooting of ESXi servers and Windows systems
- Support desktops, laptops, printers and software installation and updates
- Monitor IT infrastructure for performance and availability issues
- Provide on-site and remote support to end users
What you need
- Bachelor's degree in IT, Computer Science or related field (or equivalent experience)
- 2-3 years of experience in IT infrastructure support or related areas
- Basic understanding of networking, ESXi/virtualization and Windows troubleshooting
- Basic familiarity with ITSM tools such as ServiceNow
- Strong communication skills
- Flexibility to work shifts or on-call if required
- Location
- Bengaluru
- Work mode
- Onsite
- Experience
- 2–3 years
- Pay
- ₹4–7 LPA (Est.)
- Type
- Full-time job, Developer
- Added
- 27 October 2026
Skills
- ServiceNow
- ITSM
- ESXi
- Windows
- Networking
"Est." = Hirastra's estimate based on market data, not an official figure.
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