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Esko (Veralto)

Software Support Engineer

Location
Bengaluru
Work mode
Hybrid
Experience
Exp not stated: see listing
Pay
₹5–9 LPA (Est.)
Type
Full-time job, Developer
Added
6 November 2026

About this role

Esko, part of Veralto, builds software and hardware that helps brands, printers and converters manage packaging design and print processes. This Bengaluru role supports customers using Esko Prepress Engines solutions. Day to day, you will take ownership of customer-reported technical issues, work them through to resolution and keep customers updated along the way. You will also spot recurring problems and work with internal teams to fix them for the long term. The team runs a 24/7 support model with rotational shifts, including night shifts and scheduled weekend workdays, in a hybrid setup. The role suits calm, methodical problem solvers who communicate well and understand how web applications work.

Esko (Veralto) is hiring for Software Support Engineer, a full-time role based in Bengaluru (hybrid).

Who can apply: Exp not stated: see listing. Skills: Technical support, Troubleshooting, Web applications, Customer communication.

Hirastra checked that this opening is live. Apply directly through the official posting; applying is always free.

What you'll do

  • Provide technical support for Esko Prepress Engines solutions, including complex customer requests and deployments
  • Take ownership of customer-reported issues and drive them to resolution, with clear updates throughout
  • Anticipate potential customer problems and address them before they escalate
  • Help customers get the most value from Esko software through guidance and engagement
  • Identify recurring issues and work with internal teams to improve processes and support effectiveness

What you need

  • Fluent written and spoken English, with the ability to handle tense customer situations
  • Understanding of how web applications work, through experience or qualification
  • Analytical, methodical approach to problem solving and a quick learner
  • Direct experience handling complex technical issues with customers or suppliers, or 2+ years in packaging prepress or as a prepress workflow administrator
  • Willing to work rotational shifts (including night shift) and scheduled weekends in a 24/7 support environment
  • Willing to work in hybrid mode (office and work from home)

Skills

  • Technical support
  • Troubleshooting
  • Web applications
  • Customer communication

"Est." = Hirastra's estimate based on market data, not an official figure.

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