GHX
Application Support Engineer II
About this role
GHX runs a cloud-based supply chain exchange platform for the healthcare industry. This Application Support Engineer II role in Hyderabad is part of a 24x7 follow-the-sun support team and is the front line for alerts and customer cases. The engineer troubleshoots application issues, administers monitoring tools, escalates when needed, and communicates status to customers and stakeholders. Rotational shifts and week-offs apply. It suits support engineers with Unix or Windows production support experience.
GHX is hiring for Application Support Engineer II, a full-time role based in Hyderabad (hybrid).
Who can apply: 2+ years. Skills: AWS, Unix, Python, Datadog, SQL, REST APIs, JIRA.
Hirastra checked that this opening is live. Apply directly through the official posting; applying is always free.
What you'll do
- Work customer issues in an assigned Salesforce queue and close the loop with all parties
- Respond to alerts, off-hours pages and escalations
- Administer monitoring tools and JIRA ticket queues
- Support new customer implementations and releases, maintenance and testing activities
- Give feedback to product and development teams
- Create and update knowledge articles in Salesforce
What you need
- 2+ years of application support or related experience
- Unix or Windows production/customer support experience
- Experience with monitoring tools and task automation
- AWS or cloud architecture support experience
- Experience with a subset of listed skills such as scripting, JSON/REST APIs, application servers, databases and EDI
- Good verbal and written communication
- 4-year degree in computer science or related field, or equivalent experience
- Comfortable with rotational shifts and week-offs
- Location
- Hyderabad
- Work mode
- Hybrid
- Experience
- 2+ years
- Pay
- ₹7–12 LPA (Est.)
- Type
- Full-time job, Developer
- Added
- 27 October 2026
Skills
- AWS
- Unix
- Python
- Datadog
- SQL
- REST APIs
- JIRA
"Est." = Hirastra's estimate based on market data, not an official figure.
More like this: IT jobs in Hyderabad, Python developer jobs for freshers, Jobs for B.Tech and BE freshers, IT jobs for BCA freshers, IT jobs for MCA freshers, Software developer jobs
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