GTT Communications
Service Assurance Engineer I
About this role
GTT's Service Assurance team looks after the company's international network and supports customers around the world. A Service Assurance Engineer troubleshoots network faults, owns incidents until they are resolved, and works with customers, vendors and internal teams. The role also covers configuring network devices, supporting service migrations and spotting recurring problems to prevent them. It is a full-time position based in Pune, with a remote working model and extended business hours. It suits someone with telecom or service provider experience and solid routing and switching knowledge.
GTT Communications is hiring for Service Assurance Engineer I, a full-time role based in Pune (remote).
Who can apply: 2+ years. Skills: BGP, OSPF, MPLS, SD-WAN, VLAN.
Hirastra checked that this opening is live. Apply directly through the official posting; applying is always free.
What you'll do
- Provide break/fix support across GTT's global network
- Own incidents and drive them to resolution
- Perform technical validation, troubleshooting and escalation management
- Work with customers, vendors and internal teams to resolve service issues
- Configure network devices and support service migrations
- Maintain documentation and customer communications
What you need
- 2+ years of experience in a telco, service provider or similar environment
- Strong troubleshooting and fault-diagnosis skills
- Experience with SD-WAN, security and SASE technologies
- Understanding of BGP, OSPF, ISIS and EIGRP
- Experience with Layer 2 technologies such as VLANs, STP and LACP
- Knowledge of MPLS, L2VPN and L3VPN services
- Location
- Pune
- Work mode
- Remote
- Experience
- 2+ years
- Pay
- ₹6–12 LPA (Est.)
- Type
- Full-time job, Developer
- Added
- 27 October 2026
- Apply by
- 31 October 2026
Skills
- BGP
- OSPF
- MPLS
- SD-WAN
- VLAN
"Est." = Hirastra's estimate based on market data, not an official figure.
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