NTT DATA
Field Support Engineer (L1)
- Location
- Kolkata
- Work mode
- Onsite
- Experience
- 2+ yrs exp
- Pay
- ₹3–5.5 LPA (Est.)
- Type
- Full-time job, Developer
- Added
- 14 November 2026
About this role
This NTT DATA role in Kolkata supports SD-WAN and network infrastructure for banking and data centre operations. The engineer monitors SD-WAN, WAN and LAN networks and troubleshoots routing, switching and connectivity issues across banking locations. The job includes coordinating onsite hardware installation and replacement, handling incidents within SLA, and doing health checks and preventive maintenance. It is a five-day work-from-office role on rotational shifts in a 24x7 environment, with immediate joiners preferred. It suits networking professionals with around two years of field or NOC support experience.
NTT DATA is hiring for Field Support Engineer (L1), a full-time role based in Kolkata (onsite).
Who can apply: 2+ yrs exp. Skills: SD-WAN, Routing & Switching, LAN/WAN, BGP/OSPF, Network Troubleshooting.
Hirastra checked that this opening is live. Apply directly through the official posting; applying is always free.
What you'll do
- Monitor and support SD-WAN, WAN and LAN infrastructure
- Troubleshoot routing, switching and connectivity issues across banking locations
- Coordinate onsite hardware installation, replacement and field support
- Handle incidents, service requests and escalations within SLA
- Perform health checks, configuration validation and preventive maintenance
- Support network changes, upgrades and DR activities
What you need
- Regular B.E./B.Tech, BCA, B.Sc (IT/CS), MCA or equivalent degree
- 2+ years of experience
- Mandatory skills: SD-WAN, routing and switching, LAN/WAN, network troubleshooting, field support
- Knowledge of TCP/IP, VLAN, VPN, BGP and OSPF
- Willingness to work from office 5 days in rotational 24x7 shifts
Skills
- SD-WAN
- Routing & Switching
- LAN/WAN
- BGP/OSPF
- Network Troubleshooting
"Est." = Hirastra's estimate based on market data, not an official figure.
All NTT DATA jobs and internships
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