Syndigo
Product Support Engineer I
About this role
Syndigo runs a product-data network for brands and retailers. This L1 Product Support Engineer role gives application support for its SaaS products in a global 24x7 setup. You own incidents and service requests, troubleshoot using logs and API traces, and escalate when needed. You also write knowledge articles and join shift handovers. The role is hybrid with three office days a week in Bengaluru.
Syndigo is hiring for Product Support Engineer I, a full-time role based in Bengaluru (hybrid).
Skills: API troubleshooting, Postman, JSON, XML, Azure, AWS, Kibana, Grafana.
Hirastra checked that this opening is live. Apply directly through the official posting; applying is always free.
- Location
- Bengaluru
- Work mode
- Hybrid
- Experience
- See listing
- Pay
- ₹5–9 LPA (Est.)
- Type
- Full-time job, Developer
- Added
- 27 October 2026
Skills
- API troubleshooting
- Postman
- JSON
- XML
- Azure
- AWS
- Kibana
- Grafana
"Est." = Hirastra's estimate based on market data, not an official figure.
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