Syniverse

Operations Engineer

About this role

Syniverse provides connectivity technology to banks, technology companies and communications providers worldwide. The Operations Engineer in Bangalore is an individual contributor who handles complex customer and application issues that need analysis and research. The role involves escalated technical support, root cause analysis, and monitoring production servers and applications. It also includes installing and maintaining production hardware and software and running user acceptance tests in production. It suits people with 2+ years in application or technical support and a computer science, electronics or telecom background.

Syniverse is hiring for Operations Engineer, a full-time role based in Bengaluru.

Who can apply: 2+ years. Skills: Application support, Root cause analysis, Databases, Production monitoring.

Hirastra checked that this opening is live. Apply directly through the official posting; applying is always free.

What you'll do

  • Provide escalated support for complex issues and lead problem management cases
  • Analyze and resolve assigned tickets using root cause analysis
  • Install, monitor, maintain and optimize production server hardware and software
  • Monitor system and application health, logs and alarms, and resolve or escalate issues
  • Research errors in production logs and prioritize issues
  • Perform user acceptance testing in the production environment

What you need

  • Bachelor's degree in computer science, electronics or telecommunication, or equivalent work experience
  • 2+ years of experience in application support, technical customer support, problem management, databases or software development
  • Excellent customer service and communication skills with technical and non-technical clients
  • Strong analytical, multitasking and troubleshooting skills with attention to detail
  • OS and database certifications such as Oracle OCP, OCA or SQL Server (preferred)
Location
Bengaluru
Work mode
See listing
Experience
2+ years
Pay
₹6–11 LPA (Est.)
Type
Full-time job, Developer
Added
6 October 2026

Skills

  • Application support
  • Root cause analysis
  • Databases
  • Production monitoring

"Est." = Hirastra's estimate based on market data, not an official figure.

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