Workday

Support Engineer (AI/ML & Platform Operations)

About this role

Drive incident resolution, root-cause analysis and performance optimisation across Workday's platform and AI agent workflows. Review LLM outputs and traces to find failure modes. Includes weekend on-call rotation. Requires about 3 years in technical support or platform operations.

Workday is hiring for Support Engineer (AI/ML & Platform Operations), a full-time role based in Pune.

Who can apply: 3 years. Skills: SQL, Python, LLM Troubleshooting, AWS, GCP, Grafana, Kibana.

Hirastra checked that this opening is live. Apply directly through the official posting; applying is always free.

Location
Pune
Work mode
See listing
Experience
3 years
Pay
₹14–24 LPA (Est.)
Type
Full-time job, AI & ML
Added
2 October 2026

Skills

  • SQL
  • Python
  • LLM Troubleshooting
  • AWS
  • GCP
  • Grafana
  • Kibana

"Est." = Hirastra's estimate based on market data, not an official figure.

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