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Amber

IT Support Apprentice

Location
Pune
Work mode
Onsite
Experience
Students & freshers
Duration
1 year
Pay
₹10K–15K / month (Est.)
Type
Internship
Added
13 November 2026

About this role

Amber is a global student accommodation platform that helps students find and book housing in international destinations. This one-year, full-time IT Support Apprentice role sits with the IT team in Pune. Day to day, you will give employees first-level help with laptops, peripherals, software, logins and connectivity. You will also set up devices for new joiners and keep IT asset records up to date. The apprenticeship gives hands-on exposure to helpdesk work, networking, device management and IT operations. It suits fresh graduates and diploma holders who like troubleshooting and helping people with technical problems.

Amber is hiring for IT Support Apprentice, an internship based in Pune (onsite).

Who can apply: Students & freshers. Duration: 1 year. Skills: Windows, macOS, Networking basics, Hardware troubleshooting, Microsoft 365.

Hirastra checked that this opening is live. Apply directly through the official posting; applying is always free.

What you'll do

  • Provide first-level support for hardware, software, Windows/macOS and connectivity issues
  • Handle login problems, password resets, email setup and access queries, and maintain ticket records
  • Set up and deploy laptops and IT equipment, and support employee onboarding and offboarding
  • Track IT assets and inventory, run periodic asset checks and coordinate with vendors on repairs
  • Help troubleshoot Wi-Fi, LAN, VPN and internet issues, and install approved software
  • Maintain IT documentation and follow IT security and data protection policies

What you need

  • Pursuing or recently completed a degree/diploma in Computer Science, IT, Computer Engineering or a related field
  • Freshers welcome; up to 1 year of relevant experience may be considered
  • Basic knowledge of computer hardware, operating systems, software installation and troubleshooting
  • Familiarity with Windows and macOS environments
  • Understanding of networking basics such as IP addresses, DNS, DHCP, Wi-Fi and LAN
  • Good communication, problem-solving and the ability to work independently and in a team

Skills

  • Windows
  • macOS
  • Networking basics
  • Hardware troubleshooting
  • Microsoft 365

"Est." = Hirastra's estimate based on market data, not an official figure.

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