Apna
IT Support Engineer - L1
- Location
- Noida
- Work mode
- Onsite
- Experience
- 1–2 yrs exp
- Pay
- ₹3–5 LPA (Est.)
- Type
- Full-time job, Developer
- Added
- 12 November 2026
About this role
Apna runs a professional networking and jobs platform, and this L1 IT support role looks after its internal staff in Noida. The engineer handles day-to-day IT issues across Windows, macOS and mobile devices, covering hardware, software, access and connectivity problems. Work includes setting up laptops, onboarding and offboarding employees, installing approved software and applying patches through MDM tools. The role also covers IT asset records, meeting room and video conferencing support, and IT documentation. It is an on-site role suited to people with 1–2 years of desktop or help desk experience.
Apna is hiring for IT Support Engineer - L1, a full-time role based in Noida (onsite).
Who can apply: 1–2 yrs exp. Skills: Windows, macOS, Google Workspace, Microsoft 365, MDM, Networking basics.
Hirastra checked that this opening is live. Apply directly through the official posting; applying is always free.
What you'll do
- Resolve employee hardware, software, access and connectivity issues remotely and in person
- Set up and configure laptops and other end-user devices
- Handle device setup, access and asset allocation during onboarding and offboarding
- Install approved software and apply updates and patches via MDM
- Maintain IT asset records, documentation and SOPs
- Support meeting rooms and video conferencing, escalating to teams or vendors when needed
What you need
- 1–2 years of experience in IT support, desktop support or help desk
- Hands-on experience supporting Windows and macOS devices
- Basic knowledge of Google Workspace/Microsoft 365, Slack and Jira
- Basic understanding of Wi-Fi, DHCP, DNS and VPN troubleshooting
- Familiarity with ticketing and asset management tools
- Exposure to MDM tools such as Jamf, Intune or Kandji is a plus
Skills
- Windows
- macOS
- Google Workspace
- Microsoft 365
- MDM
- Networking basics
"Est." = Hirastra's estimate based on market data, not an official figure.
More like this: IT jobs in Delhi NCR, Software developer jobs
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