Astreya
IT Infra Operations Engineer I
ClosedThis opening has closed. New ones like it are posted on WhatsApp every day.
Get new jobs on WhatsApp- Location
- India
- Work mode
- Remote
- Experience
- 2+ yrs exp
- Pay
- ₹3–5 LPA (Est.)
- Type
- Full-time job, Developer
- Added
- 11 November 2026
- Apply by
- 12 November 2026
About this role
Astreya is an IT managed services provider, and this remote India role is part of its 24x7 global infrastructure support team. As an entry-level engineer, you are the first line of support for servers and network equipment. The work involves watching monitoring dashboards, responding to tickets, running health checks on Dell servers and Cisco network devices, and following runbooks for common problems. Issues that cannot be fixed at this level are escalated to L2/L3 engineers with detailed notes. The role suits someone with basic infrastructure knowledge who is willing to work rotating shifts, including nights, weekends and holidays.
Astreya was hiring for IT Infra Operations Engineer I, a full-time role based in India (remote).
Who can apply: 2+ yrs exp. Skills: Server hardware, Networking (TCP/IP, DNS, DHCP), Cisco IOS, Dell iDRAC, Ticketing systems.
This opening has closed (closed on 2026-11-13). Open roles like it are listed on this page and at hirastra.com/jobs.
What you'll do
- Monitor server and network health using monitoring tools and dashboards
- Respond to service tickets within a 2-hour initial response SLA
- Troubleshoot Dell PowerEdge hardware using iDRAC and RAID tools, and check Cisco routers and switches
- Follow runbooks and escalate complex issues to L2/L3 with detailed handover notes
- Assist with scheduled reboots, configuration backups and supervised firmware updates
- Document incidents and actions, and take part in shift handovers
What you need
- Bachelor's degree in Computer Science, IT or a related field, or equivalent practical experience with 2+ years in IT support
- Basic knowledge of server hardware and networking fundamentals (TCP/IP, DNS, DHCP)
- Familiarity with ticketing systems, monitoring tools and remote management interfaces
- Strong verbal and written communication skills
- Willingness to work 24x7 rotational shifts, including nights, weekends and holidays
- CompTIA A+, Network+ or CCNA certifications (or pursuing one) preferred
Skills
- Server hardware
- Networking (TCP/IP, DNS, DHCP)
- Cisco IOS
- Dell iDRAC
- Ticketing systems
"Est." = Hirastra's estimate based on market data, not an official figure.
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