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DXC Technology

Finacle L1 Support Analyst

Location
Chennai
Work mode
See listing
Experience
1+ yrs exp
Pay
₹3.5–6 LPA (Est.)
Type
Full-time job, Developer
Added
14 November 2026
Apply by
30 November 2026

About this role

This is a front-line application support role for Finacle 10.x core banking systems used by DXC's banking clients. The analyst supports modules such as branch operations, CASA, term deposits, loans, trade finance and lockers, along with channels like SWIFT, clearing and utility payments. Daily work includes monitoring application services, reviewing logs, troubleshooting errors, and logging and escalating calls with internal or external providers under ITIL-based service management. The role also covers end-of-day and beginning-of-day banking operations and checklist-based maintenance. It suits graduates with at least a year of banking IT support experience and an ITIL 4 Foundation certification.

DXC Technology is hiring for Finacle L1 Support Analyst, a full-time role based in Chennai.

Who can apply: 1+ yrs exp. Skills: Finacle 10.x, Core Banking, Application Support, ITIL, Service Desk.

Hirastra checked that this opening is live. Apply directly through the official posting; applying is always free.

What you'll do

  • Support Finacle 10.x modules including Branch Operations, CASA, TD, Loans, Trade Finance and Locker
  • Manage alternate delivery channels such as SWIFT, Clearing, Utility Payments and Financial Inclusion services
  • Analyse and resolve product fatal errors and review application logs
  • Monitor application services to keep them available
  • Log, track, update and escalate calls with service providers through to closure
  • Handle EOD/BOD operations and run checklist-based maintenance activities

What you need

  • Science or Commerce graduate, preferably BE/B.Tech/MCA/MBA
  • Minimum 1 year of experience in Banking IT or related support
  • Working experience with Finacle 10.x menus, bank business logic and EOD/BOD operations
  • Experience with core banking solutions, service desk work and ITIL-based IT service management
  • ITIL 4 Foundation certification (mandatory)

Skills

  • Finacle 10.x
  • Core Banking
  • Application Support
  • ITIL
  • Service Desk

"Est." = Hirastra's estimate based on market data, not an official figure.

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