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Zendesk

Software Engineer II (Agent Workspace UI)

About this role

Zendesk makes customer service software used for billions of customer conversations. This role sits in the Agent Workspace UI team, which is modernizing the company's largest monolithic application. Day to day, the engineer builds frontend features with React, Redux, TypeScript and GraphQL, working with product managers, designers and backend engineers. The work also covers code reviews, fixing frontend performance problems and testing. It suits a frontend developer with 1 to 2 years of experience who is based in Karnataka or Maharashtra and is comfortable with a hybrid schedule at the Pune office.

Zendesk is hiring for Software Engineer II (Agent Workspace UI), a full-time role based in Pune (hybrid).

Who can apply: 1–2 years. Skills: React, Redux, TypeScript, GraphQL, JavaScript.

Hirastra checked that this opening is live. Apply directly through the official posting; applying is always free.

What you'll do

  • Build scalable, performant frontend features using React, Redux, TypeScript and GraphQL
  • Work with product managers, designers and backend engineers to deliver user experiences
  • Write clean, maintainable, well-tested code for new and existing features
  • Take part in code reviews, pair programming and design discussions
  • Find and fix frontend performance bottlenecks and keep interfaces accessible
  • Promote frontend best practices such as state management, component architecture and testing

What you need

  • 1 to 2 years of professional frontend development experience, ideally in SaaS or complex web apps
  • Strong JavaScript and TypeScript, with deep React knowledge (Redux, React Router, hooks)
  • Experience integrating GraphQL APIs into frontend applications
  • Familiarity with Webpack, Babel, ESLint and similar tooling
  • Understanding of responsive design, cross-browser compatibility and accessibility
  • Good communication skills; must be physically located in and plan to work from Karnataka or Maharashtra
Location
Pune
Work mode
Hybrid
Experience
1–2 years
Pay
₹14–24 LPA (Est.)
Type
Full-time job, Developer
Added
19 October 2026

Skills

  • React
  • Redux
  • TypeScript
  • GraphQL
  • JavaScript

"Est." = Hirastra's estimate based on market data, not an official figure.

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