d-Matrix
IT System Support Specialist (Contract)
About this role
d-Matrix builds hardware and software for generative AI. This is a one-year, 40-hours-a-week contract IT support role at the Bangalore HQ, with three days a week in the office. The specialist supports end users, administers the Microsoft 365 tenant, and looks after macOS and Windows laptops and wireless networks. The role covers APAC offices, with remote support for the Sydney and Belgrade teams. It suits someone with a few years of office IT experience who can work independently.
d-Matrix is hiring for IT System Support Specialist (Contract), a full-time role based in Bengaluru (hybrid).
Who can apply: 2–3+ years. Skills: Microsoft 365, macOS, Windows, Wireless networking, Jira.
Hirastra checked that this opening is live. Apply directly through the official posting; applying is always free.
What you'll do
- Handle new-hire onboarding for India and Australia, including M365 accounts and laptop procurement and deployment
- Troubleshoot and resolve IT and cybersecurity issues, escalating when needed
- Maintain printers, video conferencing systems and related peripherals
- Support IT projects such as software upgrades and system migrations
- Document IT processes, procedures and configurations
- Stay current on emerging technologies and best practices
What you need
- 2-3+ years of experience in an office IT environment, ideally at a technology company
- Experience administering Microsoft 365 (Entra, Exchange, SharePoint, Teams)
- Strong troubleshooting skills across macOS, Windows, laptop hardware and wireless networking
- Strong written and verbal English communication
- Well organized and able to work independently with minimal supervision
- Location
- Bengaluru
- Work mode
- Hybrid
- Experience
- 2–3+ years
- Pay
- ₹5–9 LPA (Est.)
- Type
- Full-time job, Developer
- Added
- 6 October 2026
Skills
- Microsoft 365
- macOS
- Windows
- Wireless networking
- Jira
"Est." = Hirastra's estimate based on market data, not an official figure.
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