Join WhatsApp

NTT DATA

Associate Engineer (Networking L1)

Location
Mumbai
Work mode
Onsite
Experience
Freshers (0–1 yrs)
Pay
₹3–5 LPA (Est.)
Type
Full-time job, Developer
Added
11 November 2026
Apply by
30 November 2026

About this role

This is an entry-level Networking Managed Services Engineer (L1) role at NTT DATA, supporting the IT infrastructure of client organisations so their systems stay up and running. Day to day, you will monitor client networks, pick up first-line incidents and service requests, and resolve them by following standard operating procedures and knowledge articles. Support is given over phone, chat and ITSM tickets, and the work also covers routine maintenance such as patching and configuration changes, plus clean shift handovers. You will escalate issues when needed, keep knowledge articles current, and point out recurring problems that could be reduced or automated. The role suits IT graduates with basic networking knowledge who are disciplined about working through tickets and comfortable with shift-based, client-facing support. The posting lists the workplace type as on-site.

NTT DATA is hiring for Associate Engineer (Networking L1), a full-time role based in Mumbai (onsite).

Who can apply: Freshers (0–1 yrs). Skills: Networking, BGP/OSPF, Firewalls, Cisco, ITSM.

Hirastra checked that this opening is live. Apply directly through the official posting; applying is always free.

What you'll do

  • Monitor client infrastructure and catch errors early
  • Investigate and resolve first-line incidents and requests using SOPs and knowledge articles
  • Provide support via phone, chat and ITSM tickets, escalating when needed
  • Carry out maintenance tasks such as patching and configuration changes
  • Ensure smooth shift handovers and update knowledge articles
  • Occasionally support project work and disaster recovery tests

What you need

  • Bachelor's degree in IT/computing or equivalent experience
  • Basic knowledge of firewalls, VPNs, switches and routers (Palo Alto, Fortinet, Juniper, Cisco Nexus, ASR/ISR, Meraki, ISE)
  • Understanding of routing protocols like BGP, OSPF and EIGRP
  • Good understanding of ITSM tools and processes
  • Discipline in daily ticket handling and following SOPs
  • Good communication and active listening skills; willingness to work longer hours when necessary

Skills

  • Networking
  • BGP/OSPF
  • Firewalls
  • Cisco
  • ITSM

"Est." = Hirastra's estimate based on market data, not an official figure.

All NTT DATA jobs and internships

More like this: IT jobs in Mumbai, Jobs and internships for final year students (2027 batch), Jobs for B.Tech and BE freshers, IT jobs for BCA freshers, IT jobs for B.Sc freshers, IT jobs for freshers, Software developer jobs

Similar openings

See all jobs
Apply on the official site
Join on WhatsApp