Amazon
Support Engineer II
- Location
- Bengaluru
- Work mode
- See listing
- Experience
- 2+ yrs exp
- Pay
- ₹12–20 LPA (Est.)
- Type
- Full-time job, Developer
- Added
- 5 November 2026
About this role
This Support Engineer II role is on Amazon's CMT Tech Support team in Bengaluru and handles tickets and operational issues from production services across several product lines. Much of the day goes into troubleshooting and debugging, reading complex application code and making code fixes. You will also work on maintenance coding, mainly in Perl, shell scripts, web technologies and Java. The role includes supporting deployments, automating manual operational tasks and building dashboards that report system health. You will coordinate with development teams in Seattle on hand-offs. It suits candidates with at least 2 years of software development or technical support experience.
Amazon is hiring for Support Engineer II, a full-time role based in Bengaluru.
Who can apply: 2+ yrs exp. Skills: Unix, Shell scripting, Perl, Java, AWS, Debugging.
Hirastra checked that this opening is live. Apply directly through the official posting; applying is always free.
What you'll do
- Provide first-level support for tickets and operational issues from production services
- Troubleshoot, debug and make code fixes to resolve support issues
- Work on maintenance coding in Perl, shell scripts, web technologies and Java
- Support software deployments in staging and production
- Build tools, automate manual tasks and create monitoring dashboards
- Coordinate with Seattle development teams and build a team knowledge base
What you need
- 2+ years of software development or technical support experience
- Experience troubleshooting and debugging technical systems
- Experience with Unix
- Experience scripting in modern programming languages
- Bachelor's degree in computer science or equivalent
Skills
- Unix
- Shell scripting
- Perl
- Java
- AWS
- Debugging
"Est." = Hirastra's estimate based on market data, not an official figure.
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